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Frequently asked
All ranks are active for 30 days from the moment of purchase.
Master is a Global rank that unlocks Immortal benefits on SMP and VIP benefits on KitPvP at the same time. One purchase, every server.
One-time rewards (like crate keys) are granted only once every 30 days. Renewing before your rank expires does not grant additional keys.
All payments are securely processed through Tebex. Red Network never sees or stores your payment details.
Purchases are usually delivered in-game within a few minutes of payment confirmation. You must be online at least once for delivery to complete.
Tebex supports credit/debit cards, PayPal, Apple Pay, Google Pay and many local payment methods depending on your country.
All purchases are final and non-refundable in accordance with our Refund Policy. If something went wrong with your order, open a ticket in our Discord.
SMP ranks are for SMP, KitPvP ranks are for KitPvP. If you want access on all servers with a single purchase, buy the Master rank in the Global category.
First, rejoin the server. If items still don't appear after a few minutes, open a support ticket in Discord with your in-game name and Tebex transaction ID.
No. Ranks are bound to the account they were purchased for and cannot be transferred.
Yes, seasonal sales and events are announced in our Discord. Follow the announcements channel to be the first to know.